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Frequently Asked Questions

  • Materials

  • What materials do you use for your jewelry?


    All our jewelry is made from 950 Fine Silver. But more specifically: The Midas Line features 24k Yellow Gold of 4+ microns (creating a thicker than traditional gold-plating). The Hephestos Line is oxidized using black Rhodium. There is no nickel present in our jewelry. All our jewelry is Sealed with Palladium.


    We have a stunning selection of real gemstones handpicked to perfectly unite with the design you like. Currently, we use: Peridot, Citrine, Pearl, London Blue Topaz, Aquamarine, and Amethyst. Some of our designs also have a real, brilliant cut diamond. Please refer to the individual product descriptions for more detail.


    Our pearls, like all our stones, have been handpicked to perfectly match in size and style of your jewel. We use White Freshwater pearls in 3 different sizes: 6-6.5mm, 7-7.5mm, and 8-8.5mm. Their natural shade is untreated by any chemical process, and will never discolor or fade if cared for properly.

  • What is the difference between 950 Purity Silver and the more commonly used 925 silver?

    We have decided to use the highest possible purity of silver that would allow us to make our jewelry durable enough and not include the metals used to create the standard 925. We DO NOT use nickel to mix our silver, as it is forbidden by European Law due to skin allergies and other health reasons.
  • What does "Sealed with Palladium" mean?

    To give longer lasting durability and shine to our silver creations and to prolong any erosion of silver happening, we use the precious metal "palladium" over our jewelry. Palladium will create a protective seal over the 950 silver metal. This seal of palladium because of its deep molecular base, does not allow air and water to come into direct contact with the silver. Palladium does not react with the oils of our skin, as did the use of nickel in the past.
  • What is "Yellow Gold 4.5 micron plating"?

    Standard gold plating is 0.5 to 1.0 micron. We at Yianni Creations implement a 4.5 gold micron plating to ensure the longer-lasting effect of the gold. Though this process is costly and time-consuming it gives us and our clients' great satisfaction to enjoy our jewelry, looking as new, for a longer time. The jewelry that is mostly affected by the gold plating to fade through time, are rings and at some point bracelets. The greater the friction of the gold plated surfaces with other surfaces the faster the fading.

  • Do you use real diamonds?

    Yes, they are real diamonds. They are NOT cubic zirconia or lab-created.

  • Where is your jewelry made?

    All our jewelry is made on the island of Rhodes in Greece, in our workshop. Our technicians are 2nd generation fine jewelry craftsmen.

  • What do you mean by “Made-to-Order”?

    Once your order is placed on our system, our administration team will check for any special notes/requests and then forward the order to our workshop. Once received, our craftsmen will start creating it, by cutting the exact size, burning the edges, applying the rhodium or 24kt gold on the edges and preparing the setting of the stone(s), if so requested. Once this process is finished, it will go through a series of polishing stages and will be checked for any defects or details needing further attention.

  • Will my ring tarnish?

    All our pieces are treated with Palladium to protect them from the elements, however, any jewelry made with Silver may tarnish slightly over time.

  • How can I keep my jewelry gleaming for years to come?

    Proper care will keep your jewelry beautiful and sparkly for years to come. Keep in mind that when engaging in physical activities it’s best to keep your jewelry somewhere safe and sound. Exposing your Jewelry to lotions, perfumes, make-up etc may cause it to react. If you notice that your jewelry needs cleaning, you can freshen it with warm, soapy water or a non-acid based jewelry cleaner. For more information on how to take care of your jewelry visit our Blog.

  • Payments

  • What is the payment method?

    We accept all major credit cards (i.e. VISA, MasterCard etc.) or PayPal.

  • Is your site safe and secure?

    We take your security very seriously. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

  • What should I do if my payment doesn't work?

    Don’t worry. First, make sure that the shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment (sometimes banks do that to protect you). If you’re still having an issue, send us a message and we’ll try our best to help you.

  • How do I enter my discount code?

    Look for the Discount Box in your order summary. Enter your code and then click ‘apply’. Remember that only one discount code can be used per order.

  • Can I use a discount code on a sale item?

    Discount codes apply to most of our jewelry, with the exception of pieces currently on sale. Our sale items already have a larger discount than most of the codes ever available, which means you are getting the best possible deal on them!

  • Can I order wholesale?

    If you are interested in a Wholesale account, please send us a message including your company’s information and we’ll be happy to create one for you. Wholesale members can access here.
  • Shipping

  • Where does your jewelry ship to?

    We ship from New York, USA, to anywhere in the US via USPS and worldwide with FedEx.

  • How much does shipping cost?

    US shipments are free. For countries outside of the US, we charge $8.90 for Shipping and Handling.

  • Will I have to pay for international taxes or duties?

    Sometimes a small percentage of the orders we ship may be subject to import duties and/or taxes. Such costs vary depending on the country. YC is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply. Please contact your local customs office for further information.

  • How long will it take for my jewelry to arrive?

    All orders are processed within 24 hours and sent to our workshop of receiving them. Since all our items are custom made to order, our workshop will need 12 business days to make your items and clear customs then 4-10 business days to arrive at our facility in New York for the last quality control and packaging before we sent it to you  Deliveries inside the US may take a total of 2-5 business days, and deliveries outside of the US may take 4-10 business days. If you want your order faster or if you have any questions feel free to Contact us.

  • Can I track my shipment?

    Your items are on a long journey from Greece to the US. Once we receive your item in New York and it’s ready to ship, we will send to you a tracking number via email or text within 24 hours. You’ll be able to use the tracking number to see updates on your shipment.

  • Returns

  • Can I return my jewelry?

    Our goal is to keep our clients satisfied and with us for the years to come. If for any reason you’re not 100% satisfied, we would like to find out how to make things right for you!

  • How do I return my jewelry?

    Our clients love to wear our Jewelry, but if for some reason you need to return it, you can within 30 days of receiving your product. Just send us an email requesting a refund. Then, we’ll send you step-by-step instructions on how to return your jewelry.

  • When will I receive my refund?

    Once we receive your returned item(s), and if there are no damages, we will initiate a refund of the purchase price.

  • Other

  • Didn't find your answer?

    We love having you in your YC family! If you still have questions, thoughts or simply have something to say, send us an email at and we'll get back to you as soon as we can. Keep in my mind: if you’re contacting us about an order, we will need your order number or the email address used for your order.